Leadership Skills Interpersonal Development The course follows from Leadership

The course follows from Leadership Skills and it is assumed that delegates are already familiar with the concepts discussed in that course

In this case

What is the optimum process of conflict resolution

The best way to learn telephone skills is by example

How to close a phone conversation

Leadership Skills Interpersonal Development The course follows from LeadershipThe first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor. That sums up the progress of an artful leader. Max DePree What does it take to become an effective leader? Is leadership a natural talent or an acquired skill? Is management the same as leadership? What are the differences between tactical and strategically planned leadership styles? If you are